Kheng Hoe Advocates

When I first started my own practice, I went from being ultra-busy to having absolutely nothing to do. I did not have any clients or work. An old school friend approached me and invited me to join him in partnership. In his words, he was good at “marketing” and I could do the legal work. It sounded good to me.

Alas, it turned out to be too good to be true. My friend was more interested in his side catering business. I ended up putting out fires and dealing with client complaints most of the time. Eventually, one client invited me to his house, and told me frankly, “Kheng Hoe, if this is how your practice is run, I don’t think we can support you any longer”. I knew there and then what I had to do. I broke off the partnership with my then-partner and started all over again.

I am very appreciative of the client who was point-blank honest with me. He is still a client until today. I went back to each and every client, offering to make amends for how we handled their files and asking for another chance to prove myself. Thankfully, most of them supported me.

That is why I strongly value supporting my clients no matter what. I appreciate their helping hand when I was down, and I intend to be theirs during their down days.