Full Address
54-2-1, Wisma Sri Mata, Jalan Vaan Praagh, 11600 Jelutong Pulau Pinang
Description
About Us
Signature Management (Signature) was incorporated in 2014 by a team of experienced managers, both in property and risk management. Our aim is to provide comprehensive, yet personalized professional property management services to our valued clients.
Signature is a pre-eminent focused property management company with a large, well balanced portfolio comprised of residential, commercial and mixed-use properties. Our key personnels have extensive experience in this industry of between 5 years to 20 years, having worked with many developers/JMB/MC ranging from low density residential to high end condominiums.
Signature has managed more than thirty (30) projects in regardless size of each and individual projects in Penang, Kuala Lumpur & Selangor.
Signature's headquarters is located at Jelutong, Penang and has a branch office which located at Kepong, Kuala Lumpur.
Each and every one of our Building Maintenance Manager / Supervisor shall ensure that the duties and responsibilities, which arise from this appointment are performed in a skilled and professional manner in accordance with the highest standard of industry practice.
We’ve also served as Residential and Commercial Property Management Specialists; where we’ve gained good reputation in property management; because we deliver a service that provides integrity, professionalism and peace of mind to our clients.
Signature Management is also a licensed & registered property management firm with the Board of Valuers, Appraisers, Estate Agents And Property Managers Malaysia.
Vision
To be a recognized leader in the Property Management industry in Malaysia; while maintaining our authentic level of service founded on basic core values of integrity and partnership
Mission
We are on a mission to enhance the associations we partner with; while operating in an ethical and socially conscious manner
Core Values
Religion: Religious values define what our staffs expect of themselves and of others based on the beliefs common to the religions they practice. It represent the core principles that guide daily decision making by our staffs to our valued clients.
Integrity: We practise highest standards of ethics and transparency in every aspect of our business to be trusted by our valued clients and stakeholders.
Partnership: Our success and delivery of quality programs and services are largely dependent upon the partnerships that we create with all of our internal and external stakeholders.
Excellence: Our commitment to professional excellence ensures that our clients receive the highest quality service. We aspire to provide flawless execution and delivery of our products and services. execution and delivery of our products and services.
Teamwork: We emphasize on teamwork amongst our staffs to deliver quality and optimum solutions to our valued clients.
Leadership: The spirit of leadership is instilled in every employee.
Our Services
Signature Management aims to make a significant contribution to all projects managed by us. We have an integrated team approach to development to ensure that our projects fully address all layout and lifestyle parameters from the initial site possession stages through daily management of site.
Our comprehensive service portfolio include:
Financial Management
1. A budget for the operation of that Development (Operating Budget)
2. The Manager will conduct, manage and operate the Development as far as practicable within the budgets when approved by the Management Corporation or Joint Management Body.
3. Not to incur any expenditure in relation to the Development not authorized in the Operating Budget provided with consent from the Body.
4. Collection of Building Maintenance Fund (such as Service Charge & Others) of amounts due to the Management Corporation or Joint Management Body.
5. The Management Fund or Building Maintenance Fund shall be audited in accordance with statutory requirements at the Management Fund’s cost
6. Recommended to provide a monthly Receipt and Payment (Income & Expenditure) for
Physical Management
1. Review any existing service and maintenance arrangement of contracts.
2. Recommend to the Management Corporation or Joint Management Body all maintenance and service contracts and negotiate appropriate contract conditions.
3. Maintain and control of physical operation of the Development including common areas.
4. Attend to any necessary inspections or records required under applicable legislation where such services are not included in service or maintenance contracts.
5. Regularly inspect the Development and prepare written reports on the cleanliness and state of repair of the Development
6. Establish and supervise all necessary security and emergency contacts arrangements
7. Ensure all renovations or alterations are carried out in accordance with the conditions of House Rules
In-House Management
1. Establish a liaison with all occupants at appropriate levels.
2. Administer the House Rules to ensure compliance by all owners occupants.
3. Take action to safeguard the interest of the Management Corporation or Joint Management Body in association with any undesirable tenancies within the Development.
4. Facilitation of defect rectification with the developer
5. Advice on the formation of the Joint Management Body (JMB) and Management Corporation (MC) in accordance with the law.
6. Formation of the Property Management Team, including the recruitment and selection of the Operation Manager and operational staff.
Maintenance
We manage the full and comprehensive range of facilities as required by the properties under our care; these facilities include Security & ICT Controlled System, Wifi Internet Access Point, Community Access Web Portal, Water Filtration System, Periodic Preventive Maintenance, Sports & Children Area, Fitness & Sauna Room, Management Office, Lobby, Concierge & Lounge Area, Administration and Supervision of contracted services such as security, cleaning, landscaping, elevator, electrical, and pest control. As much as possible, these operations are integrated in either a technology-based system, or through a systematic operating procedure executed by our staff.
Emergencies
In the case of emergency affecting the Development, do anything which is reasonable, proper and necessary or desirable to remedy the emergency.
Location Map
11600, Jalan Van Praagh, Jelutong, Pulau Pinang Malaysia
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